Reloading my life

     Tonight I am reloading my life to my laptop for what I am hoping is the last time for at least the next three years…
     I bought HP Pavilion Entertainment PC at Best Buy in Jan 2010, it was supposed to be the best I could get the top of the line. So I began to load my life to it, everything important went on it. After 4 months the power supply burned out, so I went to Best Buy expecting them to do something for me, turns out all they could do was order one. When I asked what I was supposed to do while waiting for it their solution purchase one to use till I get the new one. Then I got the new one and it didn't work, they had to order another. It was almost a month total to get one that worked. Then at 5 months I began to have problems with the key board and had intermittent internet problems. So I deleted my life from it and took it to Best Buy so they could send it off to replace the key board and update the bios. I got it back and once again loaded my life back on to it.
     Then at 9 nine months trouble hit again, the screen began to freeze up and I had to hard restart it. I did ever fix I could think of, then every fix the HP website suggested. Then I let the school techs work on it. The fixes seemed to work for a while but then it got worse. At 11 months I was restarting upwards of 20 times a day. So again I deleted my life and took it to Best Buy, I told them I needed it back ASAP, their response was to keep it for a week in house and then send it out. They were kind enough to recommend that I purchase a laptop to use while they worked on mine and then return it when I got mine back. Basically they replaced everything inside to fix the problem.
     To add insult to injury while they had my good laptop the power supply for my old laptop burned out and I had given the spare to my ex to use while we were dating. So because I didn’t have the heart to ask him to give it back when we broke up I ended up having to buy a new one.
     When I finally got my laptop back I was leery about reloading my life, I found myself hesitating. Turns out it was with good cause. At 12 months the replacement charger I purchased (and kept) burned out, then a piece of the trim splintered off. At 13 months I took it back to Best Buy again because the power jack was loose and in needed to be repaired so they told me they could send it off to be fixed but I need my laptop for school...they just didn't get the fact that I am in Law School and my laptop is my life.
     Again they gave me the same stupid suggestion...purchase one to use then return it when I got mine back. Well if any of the moron's at Best Buy would like to tell me where to get the money to do that considering I live off of student loans I would have been happy to do so...but I sure wouldn’t be purchasing another from Best Buy. They also didn't see any problem with the fact that 2 power supplies associated with the laptop had burned out. When I pointed out that I couldn't put personal information on it because I was always waiting to hand it over to them a stupid comment about just backing up was made as if it would solve the inconvenience of having to remove personal info before giving it to them. So I left the store extremely mad with my laptop. The next day I decided to call the manager and complain to him before calling corporate. I was surprised to find him sympathetic and understanding of my frustration. He agreed to trade the laptop in fulfillment of the warranty. So now I have a new ASUS laptop and I am in the process of loading my life to it!